We deliver reliable and personalized IT support services tailored to the needs of home and office users.

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• Full System Tune-up

Comprehensive hardware and software optimization, including system cleanup, security software installation, and full system scans for threat detection. We perform system restoration or reconfiguration when needed and optimize performance to improve the speed, stability, and efficiency of your computers and servers.

• Create your own Cloud Servers

Your information is valuable, and maintaining control over it is essential. We support organizations in building secure private cloud environments that help safeguard confidential data and keep critical information under their direct governance.

• On/Off site Support

Remote and onsite support is an efficient way to update, optimize, and maintain your computers and network for home or business use. Whether you need software or hardware upgrades, application reinstallation, system resets, troubleshooting, or assistance with potential security threats or performance bottlenecks, we provide fast and reliable support both remotely and onsite when required.

• MS Windows Server Failover

We help implement business continuity solutions that back up your data within your private network cloud in real time, including support for alternate site replication. This includes continuous asynchronous, byte-level replication over any distance, as well as full server-to-server on-premises replication. We also integrate and support hybrid cluster environments to ensure high availability and minimal downtime.

• Emergency VIP Support

We provide priority escalation for critical system issues, ensuring fast response and resolution when urgent problems arise, including outside regular working hours or on weekends when required. This service is designed for mobile users, directors, and managers who need rapid IT assistance to maintain business continuity. Availability may vary depending on circumstances and service conditions.

• Server Staging

Hardware configuration and preparation, including operating system installation and license activation. We configure protocol settings, perform system updates, and install core services such as Active Directory to prepare user and authentication management. Additional setup includes file system security verification, and implementation of automated backup and bare-metal recovery solutions to ensure system reliability and resilience.

• IT Consultation and Assessment

Online or phone-based IT consultations where you and your FCER IT agent review computer, network, centralized data / printing, or infrastructure-related issues. When required, we also provide onsite assessments and audits. Remote troubleshooting and evaluations are available through our augmented reality tools, enabling fast and efficient resolution.

• Network and Server Migration

We migrate your existing Microsoft Windows environment—including domain controllers, Active Directory, users, credentials, DNS, DHCP, and server roles—to new hardware or infrastructure. We also reinstall business applications, restore company data, and support accounting systems. In addition, we handle email and domain migrations from your current hosting provider to ensure a smooth transition with minimal disruption.

• Web Design & Development

We coordinate and manage web developers on your behalf to build or customize websites that promote your business, showcase your work, or support your goals. We ensure your website is technically sound, user-friendly, and optimized for a smooth experience for your audience.

• Network Design and Diagnostics

Onsite or remote network assessments to identify and isolate issues. This includes IT consultation and, where required, full network and server evaluations. We provide clear documentation of findings and deliver a structured report with recommendations and next steps.

We improve your network environment to make your operations smoother, more efficient, and easier to manage.

Contact us

We will be more than pleased to help!

Our address

P.O. Box 37, Binbrook, ON L0R 1C0

Call us

+1 (905) 981-9378
+1 (306) 821-4378

Email us

Info@fcerdata.net

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